Now Hiring - Inside Sales Support Specialist in Chicago, IL

VectorBuilder is a rapidly growing biotechnology company that has established itself as a global leader in a range of life sciences products and services, including vector cloning, virus packaging, library construction, stable cell line generation, Covid-19 research reagents, and GMP manufacturing of clinical grade plasmid DNA and viruses.

VectorBuilder's revolutionary online vector design platform has become highly popular with researchers around the world for its rich functionalities and highly intuitive user interface.

We are currently looking for an Inside Sales Support Specialist.

Key Responsibilities

• Communicate with different members of the team (Scientific Territory Mangers, Associate Sales Directors, The Marketing Team and the CCO), to plan and schedule email campaigns
• Pull, edit, organize and verify lists of contacts to reach out through the campaigns (using SciLeads, Apollo, lists from attendees from different events, etc)
• Write email templates and follow-ups
• Monitor campaigns performance and give feedback to different team members
• Monitor email responses to the aliases accounts
• Update the response sheet
• Update the status of each contact that replied to the campaign in the platform we used to send the campaign

Skills And Experience

• Proficiency in MS Office (MS Excel and MS Outlook, in particular)
• Excellent time management skills and ability to multi-task and prioritize work
• Attention to detail and problem solving skills
• Excellent written and verbal communication skills
• Strong organizational and planning skills in a fast-paced environment
• A creative mind with an ability to suggest improvements
• A BSc or MSc in The Biology area
• Discretion and confidentiality

Job Type: Full-time

Pay: $35,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• Day shift
• Morning shift

Supplemental pay types:

• Bonus pay

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Ability to commute/relocate:

• Chicago, IL 60609: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Please list your minimum and desired salary.

Education:

• Bachelor's (Required)

Experience:

• Customer service: 1 year (Preferred)
• Sales: 1 year (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person